Please allow 3-5 days for processing, weekends and holidays not included.  Packages ship weekdays, Monday through Friday, until noon. Bestiique is not responsible for lost or stolen packages and will not replace any package that may be lost or stolen. Once packages are shipped, tracking numbers are sent out immediately. After packages are handed over to postal service,  Bestiique is no longer responsible for your package and will have no additional information pertaining the package other than your tracking information.  Bestiique is not responsible for delays that may occur from shipping company or natural occurrence. We appreciate your understanding.